Desert Cleaning Janitorial Services in Tucson, ArizonaJanitorial & Office Cleaning
Tucson, Arizona

2019 Janitorial Articles

By Reid Sossong, RPA

We're all about clean, let us make you the satisfied client. Visit the Desert Cleaning Home Page to learn more.

Tucson Janitorial Supplies

Tucson janitorial supplies should be discussed before giving a quote. There are several ways the supplies can be handled. Some of the questions are: who orders them, who pays for them and who delivers them? Also, there are two categories of supplies, supplies for the cleaning and the supplies consumed in the restroom and kitchen.

Note: We will work within your system on the supply issue.

Let’s start by describing the two types of supplies. First, there are the supplies that the janitor uses to do the actual cleaning. Then there are the consumable supplies needed for the restrooms: toilet paper, hand towels, soap…. I’ll mainly cover the consumable supplies and in a future article I’ll cover the other type.

We can leave the office manager a note of the supplies needed and the office will order them. Or the janitor can call their office and let them know the supplies needed and they can order them. Sometimes the office manager will keep track of the supplies and order them as needed it can work several ways.

Who delivers the supplies? The janitor supply store can deliver the supplies but may require a minimum order amount. The cleaning company many times will deliver the supplies. The office manager may go to costco and pick up the supplies themselves and it is a good way to get out of the office for them.

Billing and paying for the janitorial supplies can work a number of ways too. First, we can give you one price for everything, including the supplies. We can pay for the supplies then put it on our monthly invoice to you. You can set-up an account at the supply store and charge them. You can buy them at Costco and get out of the office. It’s up for discussion.

Janitorial Supplies

There are two categories of office cleaning supplies. The cleaning supplies to do the actual cleaning and the consumable supplies used in the restrooms. I wrote about the consumable supplies and now I’ll cover the supplies needed to do the actual cleaning in this article.

Restroom supplies: There are the toilet bowl cleaners like acid and nonacid. Windex for the mirrors to have a super clean look. Polish for the stainless steel to bring it to a high shine. A good hospital grade floor cleaner for the mop water. To remove and clean fingerprints off doors you might use a degreaser like 409.

The reception counter that needs a degreaser to clean fingerprints and windex for the interior/interior glass. If there is a glass entrance door windex works great. If there is a tile floor it may only need a neutral cleaner. Wood and laminate floors use special cleaners like Bona.

The trashing loop uses can liners for both the desk trash and the large barrel on wheels. Getting the right size and thickness is important. The barrel on wheels can carry a tray and apron for additional supplies. For small accounts the janitor doesn’t need the barrel on wheels, however, it is wise to double bag the can liner incase it leaks.

Here are the steps to clean a basic tile floor. Sweeping is the first step and will require a broom to collect the heavy debris. Then the janitor will use a dust mop to collect the fine dust. Mopping of the floor is next and there are several types of mops and a variety of cleaners depending on the flooring in the office or business.

Janitorial Insurance Tucson

*Please contact an insurance expert with questions and don’t rely on the information in this article.

Many janitorial services have liability and workers compensation insurance. There are many reasons to have insurance and the coverages vary: lost key, property damage, and some lawsuits….

Let's discuss the two types of claims; claims made and per occurrence for the janitorial industry. Other important items are; policy limits and certificates of insurance that most office managers need to know and want. Usually, insurance agents will send a certificate of insurance to the office manager as needed.

Our Arizona state law says it is mandatory for employers to have workers’ compensation insurance covering their employees. Check this with your insurance agent. Also in Arizona, workers’ compensation is a "no fault" system which means an injured employee is entitled to receive benefits for an industrial injury, no matter who caused the job-related accident.

Try risk management it is a never ending process and can make a difference. When we were cleaning a mine they got us in tune with safety and risk management. What is risk management? Preventing an accident before it happens. Walk around your office and look for things that could be a problem and fix them.

Most liability policies usually cover bodily injury medical expenses, and the lost work hours involved. Our office and accounts are covered. Another area covered is property damage. When an employee damages property while on the job it is usually covered. Also, factor in the deductible.

Desert Cleaning Janitorial Services, Inc.

The national janitorial franchises in Tucson have earned a reputation for giving low bids, not doing the job, and requiring long term contracts. I’ve heard it over the years from office managers and property managers in Tucson. Their stories were all horrifying. That is why they called Desert Cleaning janitorial services, Inc.

They have a salesperson quoting low prices for janitorial services and many times it is below the minimum wage. If they get the bid they give it to a franchisee that bought into the business. What happens is the franchisee won’t make any money. The service drops and everyone loses except the national janitorial company.

Desert Cleaning is family owned, and office cleaning is our specialty.We love what we do and it shows for the last 39 years. Our references are on our home page. We let our cleaning do the talking for us.

Our janitorial service is all about giving you the best office cleaning experience in Tucson. Local family owned services make a difference from delivering supplies to cleaning a toilet to make sure at the end of the day your offices are clean and ready for the next day.

When the franchisee gets handed a low bid account where the profit is slim to none. Do you think they will cut some services? Well, that’s exactly what happens. Go family, go local, go with a pro.

Number One Office Cleaning

First on the list is security.. From leaving certain lights on to making sure the alarm is set. It’s all priority number one. Outside lighting, using one door to go in and out to name a few more.

Second goes to toilet paper in order of importance for the janitor. It earned this spot behind security for the simple reason that without it…. The big question with toilet paper is should it roll over the top or bottom. I have my own opinion, so please email me your thoughts.

In third place I’d have to say it goes to the making sure the office manager has a clean clean office. Thorough dusting , changing the can liner, straightening chairs and magazines, and a great vacuuming. It adds up over time.

We keep an important items list on each account. Each office is unique and has its own requirements.and it keeps track of requests. When our inspection team checks an account they have the important items list to use as a guide. It’s all about giving you top of the line janitorial experience.

The kitchen trash is next. If missed the kitchen trash can make an unforgettable smell. If not taken out daily it can get nasty. At some of our accounts we double bag the trash container in the kitchen in case it leaks and goes all over the place.

Back to Basics

The spring equinox and spring cleaning are soon. So let’s talk about office cleaning basics. Trashing, dusting, restrooms and floors are the basic services. I’ll try to cover a few detail items as well. Janitorial work is considered rote, however, it is the janitor that can think on their feet that makes the difference.

The day or night service is available and there are good and bad with each. The cost for the daytime service is usually higher. Finding janitors to clean during the day can be a challenge. Most office cleaning is done at night, however, we have a few day accounts and can usually accommodate.

Tucson is a dusty city, so the janitor is constantly dusting and it is the number one complaint nationally. It is the office cleaner that dusts consistently that doesn’t have a problem. When a janitorial service starts to skip the dusting it builds up a becomes a sticky mess and a real project to clean.

The trashing of an office is simple, but if the janitor misses a can or does change the can liner the complaint phone will ring in the morning. Also, using proper procedures so the carpeting doesn’t get stained is high on the list of importance. Also, making sure the trash goes on the dumpster.

The refrigerators and microwaves can be cleaned inside and out and included in the bid. Also, throwing items left in the refrigerator out can be done as well. These services can be billed separately or included in the monthly price, or as needed.

The first area of a building we clean are the restrooms. Then when the janitor is cleaning the rest of the building they may remember something they forgot to do in the restroom and go back and do it while they are still in the building and not driving home.

It’s that time of the year

Many of us have been told how important it is to wash our hands with soap and water when we were kids. It’s all about hygiene in the workplace and it is a year round every day event. Did you know that half the population doesn’t wash their hands after using the restroom, WOW!

People are using more and more hand sanitizer bottles in businesses in Tucson. In my opinion it is great, in fact I carry a pocket sized sanitizer bottle with me for use all throughout the day. I know several Doctors that use the hand sanitizer between patients. Ask your Doctor.

A good idea to start the day with cleaning your desktop phone, keyboard and mouse. You can buy the sanitizer wipes at many stores and they work. We provide this service and monitor screen cleaning. The lens cleaner used for eyeglasses works great or we use a spray cleaner on the computer screen.

The janitor's job is to clean all touch surfaces consistently to keep germs at bay. It is impossible to get every germ when the cleaning is once in a 24 hour cycle or once a week. Sanitizers can cut down on the spread of germs when everyone does their part.

The office lobbies the germs collect on chairs, magazines, door handles, and reception counters. Any effort during the day to clean these areas are a big help. Our day porter service can cover them as well as the restrooms. It costs extra but for some businesses it pays to be proactive.

No References, What?

To see our references letters, visit our Reference Letters. We let our reference do our talking. References are important for any business. It’s one reason to do a good job. Both current and past references should be checked to see a pattern. The more the better and the time in business counts.

Question, should the time in business be important? It can show consistency and stability. Who would you rather hand your keys too; someone just moved here and is starting a new business with no references or a business that is established locally with many Tucson references over the years?

Our inspection team is seasoned in office cleaning and inspecting offices for the janitorial work. These inspections are another tool that leads to a good reference. When you bid low and cut corners it maybe hard to get a good reference here in Tucson.

The current references can be a name and phone number or a testimonial in letter or email form. The current reference is usual the point of contact and is best on the company letter head.. Most common topics are how long they have done business with the janitorial service and do they work well with the cleaning service means a lot.

Tucson Day Porter

A day porter is all about is keeping your building looking great in between regular cleanings. Inside a building the day porter might be responsible for touching up the restrooms mid morning and mid afternoon or straightening up the lobby and reception area. Outside they could be responsible for sweeping areas, picking up debris, emptying trash….

The shopping center day porter services are an area most people are unaware exists. I know I didn’t until I was asked in 1993 by Sandy Rutherford, a property manager, if I would provide a day porter for six of the shopping centers she managed. I said yes and we have been doing them ever since and it has been an eye opener.

Basic day porter services for a shopping center are: emptying the outside trash containers and replacing the can liner as needed, picking up trash in the parking lot and in the bushes, cleaning the area around the dumpsters, dusting window sills, common areas….

High traffic areas in a busy office might need a day porter mid morning and mid afternoon. This will help keep the germs down and be sure the dispensers are stocked. Also, anything cleaning that the restroom may need, like; mopping the floor, and lobby.

The lobby details are important because your clients sit there while waiting and can form an opinion about you and your business by looking around.

Tucson’s #1 Office Cleaning

Office cleaning is a rote function and the janitor that can think outside of the regular routine is a sought after office cleaner. We have the best office cleaning staff in Tucson. We have rock solid references and take our job seriously and it shows.

The main office cleaning areas are: trash, restrooms, dusting, and floors. These services can be performed in the day or night. The price for day cleaning is usually higher, mainly because of all the people the janitor has to work around. People on phones and in meetings makes it more time consuming. Then there are details.

In Tucson night time office cleaning is the most common time. Many people like a part time cleaning job for a few hours in the evening Then others enjoy the full time at night more than working during the day. The cost goes down and it is easier to clean with nobody around to slow you down.

The restrooms are a critical service at the top list of office cleaning. Security is number one but toilet paper is number two in importance. Keeping the restrooms stocked with enough paper products and hand soap can’t be overlooked. Most surfaces in the restrooms are designed for easy cleaning for the most part.

If you read my articles dusting in offices is the number one complaint nationwide and locally. What’s interesting is dusting is the easiest function for the janitor. So why do most companies have a problem with it? Good question. I have heard this problem many times during a bid walk.

Service, Service, Service

Sponsored by Desert Cleaning janitorial services, Inc.

This article is about service after the sale. I know that isn’t how the national franchises work. I’ve heard it many times over the years that after the sale where's the service the big national company promised. The janitorial company is supposed to provide janitorial services. Phenomenal concept. They are tripping over each other trying to give the lowest price, but forgot the service after the sale is what it is all about.

Our bidding team is seasoned and knows that the bid we give we can service. No bait and switch or up selling. Our company has been in the janitorial business for a long time and has an excellent reputation in Tucson. Part of our secret is service after the sale and it shows in our excellent references.

When the janitorial service gives a low bid they have to make money regardless of the service. I’ve been told how they skip services and do a three hour job in one. What’s interesting is some people like the bad service if they are saving money. Forget about the health of everyone using the facilities or the appearance on their business and the daily complaints.

The service after the sale starts with four basic areas to be serviced. What are the four basic areas? Trash, restrooms, floors, and dusting/details. The four basic areas cover the bulk of the office cleaning required at most offices in Tucson. There are the details in each area and items unique to each account.

What companies really want is service after the sale. I have seen it many times no matter what the bid price is they still what the service after the sale. If a company is organized and has systems in place they can give a fair price and do the work to keep the customer happy. Call or email us and you’ll be glad you did.

Tucson Janitorial References

Tucson janitorial reference letters are a great way to tell if you want to do business with a janitorial service. It shows a pattern of how you operate and your character. Also, it shows a proven track record for a length of time. There are current and past references on letterhead or email. See Desert Cleaning’s home page at desertcleaning.com for our references.

Does a janitorial service really need reference letters? Yes, most businesses will tell it’s good for advertising and it gives people confidence in the business. How do you get a good reference? You do a great job, pretty simple. If you do a great job getting a reference shouldn’t be a problem.

If the company can’t get a reference letter just ask the account if it’s ok to give out their phone number and contact person. We have have great response if a reference letter is not possible, so it is all good.

Current and past reference letters are a sign of a great janitorial service. Results add up and are consistent with a quality janitorial firm. References are an excellent source of information to ascertain if you want to do business with that company.

Tucson Medical Office Cleaning, Part 4

Sponsored by Desert Cleaning Janitorial Services,Inc

Cleaning that makes you and your business shine in the Tucson medical office cleaning. This has been our specialty since day one. With systems in place and the best janitors in Tucson we are ready to serve you. From restrooms to dusting, let us show you the difference.

Do you want an excellent tip to upgrade your building or business that doesn’t cost a whole lot? Start in the restrooms with an upgrade to the consumables (tp, ht, soap…). When you do this your customers and employees will feel good and look at your business positively.

Vacant offices and cubicles within a suite need cleaning. I have seen many office where the current cleaning service doesn’t dust, vacuum, or empty trash. I know what you are thinking ”empty trash.” Office people may use these empty suites for private phone calls, eating their lunch, and taking a break.

Here are some of the differences between a maid service and commercial office cleaning service? Let’s take a look: A maid service charges more per hour and does a deeper clean. An commercial office cleaning service cleans more square footage and usually more frequent. Most commercial office cleaning companies get paid monthly and most maid services get paid each.

Security for the Janitorial Service

Office cleaning providers in Tucson know security is at the top of the list of priorities when their office is being cleaned. From the moment we start an account to the moment we leave security is very important. I want to cover some of the issues we have discovered over the years and tell a few stories.

Professional office cleaning involves security of the offices or building. We had a doctor's office we were cleaning and the doctor had security cameras everywhere and a gun in his office. Can you guess what type of doctor’s office this was?

As you can imagine security is highly important in a doctor’s office because some people believe there could be drugs inside. Security is a 24/7 thought in the Tucson doctor’s office cleaning. I don’t have any good stories that I can tell. If you are having problem with your current medical office cleaners then give us a call or fill out our fast online quote form and experience the difference of a professional janitorial service.

All the details are important when cleaning s doctors office here in the Tucson, Arizona. Doctor’s offices are mostly tile and take a two step process to clean the floor, sweep and mop. We have a proprietary system that will leave your floors looking great and it reflects on your business.

Doctors office usually include the basic services: lobby, entrance, exam rooms, and restrooms to name a few. We have all been to the doctor and everybody wants it to be clean. There are details such as items on counters pull away from walls and clean to disinfecting the lobby chairs, and straightening lobby chairs. In the exam rooms we’ll fill the dispensers and clean the sinks/counters.

Low Bid for Office Cleaning

Here in Tucson who wins when the office cleaning goes to the lowest bid? Nobody. The property manager pays for the savings in phone calls and wasting time with complaints. The tenants aren’t happy with the services and the office cleaning company is unhappy because aren’t making any money and receiving complaint phone calls.

Some stories I have heard are ugly stories about when the business went with the lowest bid. Our sales team was on a bid recently and the office manager showed them a video of the current janitor pushing a vacuum straight down the hallway and that was it. It is a shame when someone bids low, cuts corners, and then goes out of business.

If the office manager takes a low bid then has complaint after complaint it becomes time consuming and frustrating. I had a manager tell me her boss told her to just deal with the complaints. We give a fair price and do the job. Please see our online quote form for a fast redponse.

Most of the cost cutting and skipping of services I’ve been told are bizarre. Skipping one or two days a week to save money, now that’s a business model they don’t teach in school. If this sounds familiar don’t hesitate and give us a call, you’ll be glad you did.

Tucson Office Cleaning Supplies

Office cleaning supplies can work several ways.. The supplies are divided in two categories those are consumed by everyone and the cleaning supplies used to clean the building. Then the supplies need to be ordered, delivered, Let’s take a look.

Cleaning supplies needed to do the actual cleaning are provided by the janitorial service usually. This includes chemicals and equipment. Sometimes the owner may provide some of the cleaners and can liners. Many times the office manager will make a weekly run to costco and buy some of the supplies there. They like getting out of the office.

The supplies that are consumed by the tenants and clients: toilet paper, hand towels, and soap to name a few. The quality of the products should be discussed, especially if all the consumable products are included in one bundled price. Sometimes office managers are shocked at how much these products cost, and they keep going higher.

Ordering, delivering, and paying for the supplies can work in many combinations. Do you save money or does it cost more for buying the supplies through Desert Cleaning? It depends on the product and in general it costs about the same. We make a small amount for inventorying and delivering the supplies. It can usually be worked out to run smooth.

I hope you liked this article and as always if you have any input please email me at desertcleaningtucson@gmail.com​ .


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Tucson, AZ, US, 85715-5305
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